§ 19-65. Customer service standards.

Latest version.

(a)

Federal Communications Commission standards. Unless otherwise provided by ordinance, or by separate franchise agreement, the Federal Communications Commission customer service standards are adopted and shall apply. Acceptance of a separate franchise agreement by an operator shall constitute any notice required by the Federal Communications Commission of the intent to enforce federal standards. Should Federal Communications Commission customer service standards change, the city shall provide notice as required by the Act.

(b)

No waiver. Adoption of the Federal Communications Commission customer service standards shall not constitute a waiver of the city's right pursuant to the Act to unilaterally adopt and impose additional customer service standards.

(Ord. No. 930358, § 1(43.65), 8-25-94)

                    
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